FAQ
Frequently Asked Questions
Helpful answers about products, orders, payments, shipping, and customer support.
Who operates Zirevqo?
Zirevqo is operated by Shanghai Yibowenkang Technology Co., Ltd..
What does Zirevqo sell?
We offer decorative and practical planters, including ceramic pots, floor planters, hanging plant holders, tabletop vessels, and outdoor plant containers.
What currency are prices shown in?
Unless otherwise stated on the storefront, prices are displayed in U.S. dollars (USD).
Can I contact customer support before placing an order?
Yes. You are welcome to contact us before ordering if you need more information about our products or store policies.
How can I contact customer support?
You can reach us by email at service@zirevqo.com or by phone at +86 162 6473 8205 during service hours.
What are your customer service hours?
Our standard customer service hours are 8:00 AM - 8:00 PM.
Can I get help with shipping or order issues?
Yes. We can assist with order support, shipping-related questions, and general after-sales service.
Can I ask about returns or refunds?
Yes. If you need return or refund assistance, please contact our support team and we will help guide you through the applicable process.